About NDSCS

1. Enhance the image of NDSCS.

Performance Indicators:

• Increased enrollment in CTE and transfer.
• Improved employer satisfaction with graduate skills.
• Improvement in overall student satisfaction (final three questions of survey).
• Improved employee satisfaction (scores on CQS).
• Sustain workforce training satisfaction and employee, employer and overall responsiveness and college relations.

Responsibility: Director of College Relations and Marketing, AQIP Strategy Team

Steps:

• Each department determines how they can enhance the image of NDSCS and develops and implements a plan.
• NDSCS Image Campaign is developed and implemented.
• Each academic department identifies their market niche.
• Training developed and delivered on how to develop industry/business partnerships.
• Career and technical education promotional plan developed.
• Integrate marketing and recruitment into a comprehensive plan.

Performance Indicators:

• Student graduation and retention rates sustained or improved.
• Student performance on nationally recognized exams is sustained or improved.
• Student performance on licensure pass rates for first time testers is sustained and/or improved.
• FYE Initiative is implemented in all programs.
• Alumni survey demonstrates satisfaction with student preparation.
• Improved employer satisfaction with graduate skills.

Responsibility: VP for Academic and Student Affairs, Associate Vice-President for Institutional Effectiveness

Steps:

• Academic programs develop plan to implement FYE.
• Intake advising model is developed.
• Student learning/Academic success is documented in assessment plans.
• Support areas develop assessment plans that support student learning and development to improve retention and graduation rates.
• Academic programs align curriculum with current business/industry standards using standard research and analysis methods such as DACUM, surveys, advisory committees, ACT work keys, etc.

• NDSCS E-folio review demonstrates improvement in key processes.
• Overall score in CQS on employee satisfaction improves (equals NDUS score).
• Communication workshops offered to all NDSCS employees.
• Gap scores in areas of collaboration, communication, and reward and recognition improve on CQS.

Responsibility: AQIP Strategy Team, President’s Staff

Steps:

• NDSCS Quality Improvement Plan is implemented.
• Identify key processes for improvement using NDSCS e-folio.
• Develop methods to document key processes.
• Identify NDSCS Performance Indicators.

Performance Indicator:

• CIO position is filled.
• College-wide Technology Plan is developed.
• IT partnership/sharing with NDSU is enhanced.
• Educational programming continues to be more accessible through use of technology and non-traditional delivery methods.
• Non-credit activity increases in numbers of individuals and businesses served.

Responsibility: CIO and Dean of Extended Learning

Steps:

• CIO position description developed, position advertised and accepted.
• Departments determine future technology needs.
• CIO coordinates ad-hoc committee to develop college-wide Technology Plan.
• IT Partnership with NDSU is further explored and developed.
• Additional courses/programs for non-traditional delivery are identified and offered.
• Training in technology utilization for faculty and staff.

Performance Indicator:

• New opportunities for state funding are secured.
• Total resources of the college are reallocated to support the priorities of NDSCS.
• Funding sources are expanded.
• Strategies to increase on-campus enrollment developed and implemented.
• On-campus enrollment increases.
• New partnerships developed.
• Continue growth patterns in Distance Education (credit and non-credit).
• Sustain financial ratios.

Responsibility: President, Alumni Foundation Development Director

Steps:

• State funding initiatives are explored and appropriate opportunities are pursued.
• Priority initiatives of NDSCS are identified.
• Develop methods to increase contributed funding through grants, production accounts, private gifts, partnerships, etc.
• Identify occupational demand and target marketing.
• Develop major academic partnerships with business and industry.

1. Develop and implement an NDSCS image campaign. (2008-2010)

Performance Indicator: Improvement in employee and student satisfaction. Student retention rates improve. Increase in enrollment and building usage (occupancy rates), NDSCS Foundation Endowment increases.

Responsibility: AQIP Strategy Team, Director of College Relations and Marketing

Steps:

• Each department determines how they can enhance the image of their program or area.
• Each department develops and implements a plan to enhance their image.
• NDSCS recognizes and rewards an innovative approach to enhancing the NDSCS image.
• Institutional image plan developed and implemented.

2. Implement First Year Experience course and Intake Advising Model. (2007-09)

Performance Indicator: Monitor the following performance measures: student satisfaction with FYE course, student satisfaction with advising, retention data, number of withdrawals fall semester in first six weeks compared to previous years.

Responsibility: Dean of Technologies and Services Division, Dean of Arts, Science and Business Division

Steps:

• Create a job description and hire a new retention coordinator who will begin employment on July 1, 2008. Responsibilities include the First Year Experience initiative and entry level advisement.
• Move forward on the three-year phased in FYE course initiative beginning fall 2008.
• Enhance academic advising by providing in-service training to existing faculty on the revised Handbook for Academic Advising.
• Integrate intake advising (entry level) into our current advising model.

3. Develop and Implement an NDSCS Quality Program Initiative. (2007-June 2009)

Performance Indicator: Improve in employee satisfaction scores, student satisfaction scores, and communication scores.

Responsibility: Associate Vice President for Institutional Effectiveness, AQIP Strategy Team

Steps:

• Build job description and hire individual.
• Prepare an education/training plan.
• Develop a training budget for two years.
• Schedule training.
• Compile reports and analysis of training.
• Design promotional letters, brochures and /or advertisements for training programs.
• Organize a quality resource center.
• Analyze results of Campus Quality Survey conducted in September 2008.
• Develop appropriate action based on CQS scores.