ACADEMIC QUALITY IMPROVEMENT PROGRAM

• Focus - A mission and vision driven by students' and other stakeholders expectations.
• Involvement - Broad-based faculty, staff and administrative involvement.
• Leadership - Leaders and leadership systems that support a quality culture.
• Learning - A learning-centered environment.
• People - Respect for and willingness to invest in people (faculty, staff and administrators).
• Collaboration - Collaboration and a shared institutional focus.
• Agility - Agility, flexibility, and responsiveness to changing needs and conditions.
• Foresight - Planning for innovation and improvement.
• Information - Fact-based evidence-gathering and thinking to support analysis and decision-making.
• Integrity - Integrity and responsible institutional citizenship.

1. Helping students learn
2. Accomplishing other distinctive objectives
3. Understand students' and other stakeholders' needs
4. Valuing people
5. Leading and communicating
6. Supporting Institutional operations
7. Measuring effectiveness
8. Planning continuous improvement
9. Building collaborative relationships